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Signing in, changing your password and signing out

How to sign in to the StyleDesk portal, choose your own password the first time, get a forgotten password reset, and sign out on a shared computer.

Everyone who uses the StyleDesk portal signs in with their own email address and password. A login of your own means every booking, bill and change is recorded under your name, so it is worth keeping it to yourself.

Sign in

1. Open your StyleDesk portal address in the browser. If you are not signed in yet, you land on the Sign in to your portal page.
2. Type your Email address and Password and click Sign in.
3. You arrive on the dashboard.

If the page says Authentication failed, check the email for typing mistakes and that Caps Lock is off. Your email is the one your owner or manager used when they gave you a login (see logins and roles).

Your first sign-in: choose your own password

When someone gives you a login, they pass you a temporary password. The first time you sign in with it, StyleDesk takes you straight to Update Your Password, and no other page opens until you have chosen your own. The same happens after a reset with Force password change on next login ticked.

1. In Old password, type the temporary password you were given.
2. Type your new password in New password and again in New password confirmation.
3. Click Change Password. You go on to the dashboard and stay signed in.

A password must be at least 12 characters long, must not be too close to your name or email, must not be a common password, and must not be only numbers. A short sentence you will remember works well.

Changing your password later

There is no menu entry for this yet. Add change-password/ to the end of your dashboard address (so it ends in /app/change-password/), enter your current password and the new one twice, and click Change Password.

Forgotten password

StyleDesk does not send password-reset emails. Ask your owner or a manager instead:

1. They open you on Staff, click the ⋯ menu next to Edit Profile and choose Reset Password.
2. They type a new password (or use Generate Secure Password), leave Force password change on next login ticked, and click Reset Password.
3. They give you the password. When you sign in with it, you choose your own, as on your first sign-in.

If you are the owner and there is nobody else who can reset it, contact StyleDesk support.

Sign out

At the bottom of the left-hand menu, under your name and email, click Sign out. You are taken back to the sign-in page. On a shared front-desk computer, sign out at the end of your shift so the next person works under their own login and the receipts show the right cashier.

When you cannot save anything

• Your subscription is inactive: you can still sign in and look at everything, but changes are paused until the subscription is renewed. Contact StyleDesk support to reactivate it.
• Your account is suspended on the sign-in page: the salon's account has been suspended. Contact StyleDesk support.